The Quality Policy established by Sinistrauto, Lda. demonstrates the commitment to the implementation of the requirements of the quality management system resultant from Regulation ISO 9001:2008.
It established the following guidelines for the continuous improvement of the activity developed:
• To answer the clients′ needs and expectations through the offer of our services;
• To develop effective mechanisms of internal communication and to promote the involvement of the organization in the improvement measures;
• To promote collecting and processing information for decision support, resultant from the clients′ satisfaction evaluation and performance indicators.